The experience of creating e-government in the USA
The leadership of the United States in the formation of a national information society is due to the fact that federal authorities are clearly aware of the leading role of information and telecommunications technologies in the development of their own economy and increasing its competitiveness in the global market. The American government is pursuing a targeted policy to support science, high technology and, in particular, information and communication technologies.
This is primarily due to the fact that:
The government is interested in achieving at least one of two goals - either to ensure an increase in the efficiency of its work, or to provide significant convenience for citizens. It is desirable, of course, that both goals be achieved - therefore, even unexpected decisions are made: for example, the purchase of military equipment using an e-commerce system via the Internet;
The government is trying to be a real leader. Thus, e-commerce, which is developed in the business sector, is actively used by the government, and a significant number of departments purchase goods from electronic catalogs (a list of products from one supplier) or through electronic stores (allowing you to choose from various catalogs);
The work is carried out at a competitive level. At the same time, the government never chooses one company or supplier for a particular purchase and always supports a variety of contractors. This is done in order to avoid accusations of bias and at the same time provide for a competitive base in the following contracts.
The main directions of the modern information policy of the US government are:
electronic commerce (primarily between government organizations and ministries, competitive electronic bidding for the supply of goods and services to meet government needs, etc.); - facilitating public access to government and administrative information;
implementation of e-government;
regulation and support for the development of information and communication technologies;
ensuring the security of the use of information and communication technologies;
the use of information and communication technologies in public institutions;
protection of personal data;
social aspects of the use of information and communication technologies (in particular, the use of ICT in the field of health);
Encouraging the use of smart cards, including in the federal government;
provision of various electronic services (in particular, obtaining official documents through government websites, paying taxes, providing statistical information on the work of the state apparatus to the public).